PsyMetRiC Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contact Details

Please use the feedback form to contact the PsyMetRiC team

What information we collect, use, and why

We collect or use the following information for service updates or marketing purposes: • Names and contact details • Location data • Website and app user journey information

We collect or use the following information to comply with legal requirements: • Name • Contact information

Lawful bases

Our lawful bases for collecting or using personal information for service updates or marketing purposes are: • Consent Our lawful bases for collecting or using personal information for legal requirements are: • Consent

Where we get personal information from

• People directly

How long we keep information

Data will be kept for 10 years before being destroyed

Who we share information with

Data processors

Mailerlite

This data processor securely stores submitted information and provides a mailing list feature for the distribution of updates. The Mailerlite data storage center is located in the European Union and has an information storage security certificate (ISO 27001).

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rights

Under data protection law, you have rights including: Your right of access - You have the right to ask us for copies of your personal data. Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances. Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances. Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances. Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent. You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 Website: https://www.ico.org.uk/make-a-complaint

Last updated 8 August 2024